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Ehijene Donald

Ehijene Donald

Results-driven Sales, Key Account Management, and Supply Chain Executive

Lagos, LagosMember since February 1, 2023
Key Account ManagementSales Forecasting
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About

Results-driven Sales, Key Account Management, and Supply Chain Executive with 18+ years of progressive experience driving revenue growth, expanding market share, and optimizing business operations across FMCG, retail, and distribution sectors. Proven track record of leading high-performing sales teams, managing strategic customer portfolios, negotiating multimillion-naira contracts, and delivering sustained business growth. Skilled in customer development, procurement strategy, sales forecasting, business development, merchandising, and cross-functional leadership.

Adept at implementing data-driven sales strategies that consistently exceed revenue targets and strengthen market positioning.

Experience

Head of Key Accounts & Corporate Sales - Tolaram Nutri Beverages - Lagos

(2020-01)

  • Directed national key account and corporate sales operations, achieving over 120% of annual sales targets through strategic customer acquisition initiatives.
  • Expanded market penetration by identifying and onboarding new corporate accounts, increasing customer portfolio growth by approximately 35%.
  • Negotiated high-value contracts with key clients, contributing significantly to annual revenue generation and profitability.
  • Developed and executed sales strategies that improved team productivity by 30% through performance monitoring and coaching.
  • Established strong relationships with major stakeholders, enhancing customer retention rates and long-term business partnerships.
  • Consistently exceeded sales targets by an average of 15–20% annually through effective account management and market expansion initiatives.
  • Managed key customer portfolios worth millions in annual revenue while strengthening long-term strategic partnerships.
  • Implemented credit control processes that reduced outstanding receivables by 25% and improved cash flow performance.
  • Trained and mentored sales personnel nationwide, increasing team effectiveness and sales productivity by 30.
  • Developed sales reports and performance dashboards that improved management decision-making and forecasting accuracy.
  • Led national key account teams responsible for driving sales growth across major corporate and retail customers.
  • Increased revenue generation by 25% through strategic customer relationship management and account expansion programs.
  • Resolved complex client issues while maintaining a customer satisfaction rate exceeding 95%.
  • Collaborated with logistics, marketing, and operations teams to improve service delivery and customer experience.
  • Identified and secured new business opportunities that strengthened market share and corporate brand visibility.

National Key Account Manager - Tropical Foods - Lagos

(2016-01 - 2020-01)

  • Consistently exceeded sales targets by an average of 15–20% annually through effective account management and market expansion initiatives.
  • Managed key customer portfolios worth millions in annual revenue while strengthening long-term strategic partnerships.
  • Implemented credit control processes that reduced outstanding receivables by 25% and improved cash flow performance.
  • Trained and mentored sales personnel nationwide, increasing team effectiveness and sales productivity by 30%.
  • Developed sales reports and performance dashboards that improved management decision-making and forecasting accuracy.

National Head, Key Account & Corporate Sales Manager - CHI Limited - Lagos

(2012-01 - 2016-01)

  • Led national key account teams responsible for driving sales growth across major corporate and retail customers.
  • Increased revenue generation by 25% through strategic customer relationship management and account expansion programs.
  • Resolved complex client issues while maintaining a customer satisfaction rate exceeding 95%.
  • Collaborated with logistics, marketing, and operations teams to improve service delivery and customer experience.
  • Identified and secured new business opportunities that strengthened market share and corporate brand visibility.

National Sales Manager - Charlie Lusianno Nigeria Limited - Lagos

(2010-01 - 2012-01)

  • Directed nationwide sales operations and consistently achieved revenue targets across multiple product categories.
  • Developed monthly, quarterly, and annual sales forecasts that improved planning accuracy by 20%.
  • Managed sales budgets and resource allocation to maximize profitability and operational efficiency.
  • Strengthened interdepartmental collaboration, improving sales execution and customer fulfillment processes.

Head of National Sales - Rolex International - Lagos

(2008-01 - 2010-01)

  • Designed promotional campaigns and supplier partnership initiatives that increased product sales and market penetration.
  • Developed and implemented comprehensive sales strategies that increased annual revenue by approximately 18%.
  • Conducted detailed sales analysis and forecasting to support business growth and market competitiveness.
  • Led and supervised regional sales teams, driving performance improvements across multiple territories.
  • Monitored market trends and competitor activities, providing actionable insights for executive decision-making.
  • Expanded customer base through strategic prospecting and relationship-building initiatives.

Branch Manager - SPAR Supermarket - Lagos

(2007-01 - 2008-01)

  • Managed daily branch operations, ensuring efficient inventory control and customer service excellence.
  • Increased branch sales performance through effective merchandising and promotional activities.
  • Supervised staff operations and performance, improving operational productivity by 20%.
  • Approved and monitored sales transactions, ensuring compliance with company policies and procedures.
  • Generated weekly performance reports that supported inventory management and sales optimization.

Customer Development Manager - Beto & Abeto Group - Lagos

(2005-01 - 2007-01)

  • Developed customer acquisition strategies that increased sales opportunities and strengthened market presence.
  • Managed key customer relationships, resulting in improved retention and repeat business.
  • Executed merchandising initiatives that enhanced product visibility and customer engagement.
  • Supported sales planning and promotional activities that contributed to business growth objectives.
  • Conducted market research and competitor analysis to identify emerging opportunities.

Education

Higher National Diploma (HND) - Purchasing & Supply - The Polytechnic, Ibadan, Nigeria

Ordinary National Diploma (OND) - Business Studies - The Polytechnic, Ibadan, Nigeria

Skills

Results-driven SalesKey Account Managementand Supply Chain Executive

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