Spearheaded a team of 10 associates by building enthusiasm and adapting feedback.
Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques.
Recruit, train, coach and motivate staff to drive high performance levels while applying feedback.
Recognised for increasing sales revenue by 15% in the first 60 days.
Implement merchandising strategies in order to boost sales.
Ensure customer satisfaction and resolve customer issues.
Experience
Extremely good when dealing with calculation (Numerical skill). Keen attention to details. Accurate, reliable and diligent. Meeting up with deadlines and targets.
Sensitive to people’s needs and feelings and enjoying the building and bonding of team. Additional knowledge of customer service relationship management.
Successfully leading an organization. Increase membership of an organization from 12 persons to over 20 persons.
Advance communication framework. Listen very effectively and is able to write in a concise manner and speaks in a persuasive style.
Proficient in Microsoft productivity suite (Word, Excel, Quickbook, Sage, Prowebpos, and Power Point).
Education
BSc in Accounting at the University of Nigeria Nsukka