Eniola Oyekale

Results-driven Project & Operations Manager with 2+ years of experience leading end-to-end project execution, driving operational efficiency, and delivering measurable business outcomes across Product, Engineering, Design, and Operations teams. Proven ability to bring structure to ambiguity, influence cross-functional stakeholders, and manage competing priorities in both operational and technical environments, with expertise in Agile/Scrum delivery, KPI/OKR framework design, and AI-powered solutions. Currently pursuing an MSc in Information Technology with an AI specialization, seeking to leverage advanced project leadership and data analytics skills in a dynamic international organization.

Project Coordinator - Data Lead Africa - Hybrid, Abuja

(2024-01 - 2024-08)

Managed operational function end-to-end, triaging, logging, escalating, and resolving 100+ complex system issues per cycle, maintaining SLA compliance, minimizing system downtime, and protecting program delivery continuity for 200+ active participants.

• Onboarded and launched 150+ Edutech clients, implementing structured onboarding processes that boosted student engagement and bootcamp completion rates.
• Managed task allocation and progress monitoring for 150+ clients, ensuring timely delivery of high-priority tasks.
• Built and maintained strong client relationships, handling time-sensitive tasks with a 98% success rate.
• Created a biweekly KPI tracking system for a team of 20+ individuals, improving task prioritization and departmental alignment.
• Coordinated internal teams and presented progress updates during weekly RPC meetings, ensuring transparency and accountability.

Operations & Program Officer - National Commission for Persons with Disabilities - Abuja

(2021-11 - 2023-12)

Spearheaded a full digital transformation initiative, migrating national disability-inclusion program reporting from manual Excel to automated Power BI dashboards, delivering predictive analytics that reduced reporting lag, improved data accuracy, and enabled evidence-based strategic decisions across 50+ government staff.

• Managed operational IT support for case management systems serving 50+ staff, diagnosing and resolving login failures, data entry errors, and reporting issues, maintaining system availability and protecting staff productivity during peak periods.
• Executed systematic accessibility audits using screen readers and keyboard navigation, producing structured usability findings and improvement recommendations that enhanced digital inclusion and contributed to inclusive operations standards.
• Produced executive-ready data reports tailored to diverse government stakeholders, translating complex datasets into decision-support narratives that improved cross-departmental comprehension and accelerated policy planning cycles.

IT & Compliance Operations Intern - Nigeria Communication Commission - Abuja

(2019-06 - 2019-10)

Performed structured data integrity audits across regulatory datasets, identifying and resolving duplicate entries, formatting errors, and data gaps, strengthening compliance reporting accuracy and supporting the commission's regulatory governance.

• Centralized compliance documentation into a searchable knowledge management system, reducing information retrieval time and enabling faster staff access across the compliance function.
• Applied database management and system reliability best practices to support consistent operational uptime and contribute to data governance objectives.

MSc - Information Technology - AI Specialization - Miva Open University (2026-01 - 2026-05)

Bachelor of Technology (Hons.) - Physiology - Ladoke Akintola University of Technology (2014-06 - 2020-07)