Esther Adebule

Organised and adaptable professional with experience in customer service, administration and account management. Skilled in communication, problem-solving, customer relations and Microsoft Office, with experience using various business systems. A quick learner with strong organisational skills and the ability to work effectively in a professional environment.

Customer Service Representative - Nova Scotia Power - Nova Scotia, Canada

(2025-05 - 2026-04)

• Managed customer electricity accounts, including account updates, service requests and billing enquiries.
• Processed electricity service activations, disconnections and reconnections.
• Assisted customers with starting, stopping and transferring electricity services when moving properties.
• Supported payment arrangements and resolved billing-related concerns.
• Handled customer complaints, enquiries and escalations through telephone and email.
• Maintained accurate customer records and processed account changes.
• Protected confidential customer information while following company procedures.

La vie en Rose - Nova Scotia, Canada

(2024-09 - 2025-09)

• Assisted customers with product enquiries, recommendations and purchases.
• Provided friendly and professional customer service.
• Supported daily store operations, including merchandising and maintaining product displays.
• Assisted with stock organisation and maintaining store presentation.
• Processed customer transactions and supported sales activities.
• Helped create a positive shopping experience while maintaining store standards.

EXAMINATION COORDINATOR / INVIGILATOR - Teamco - Canada

• Supervised examination sessions to ensure examinations were conducted fairly and according to established guidelines.
• Verified candidate identities and examination materials where required.
• Monitored examination rooms and maintained a quiet, organised testing environment.
• Provided candidates with instructions and assistance regarding examination procedures.
• Ensured examination rules and regulations were followed.
• Managed examination materials and supported the smooth running of testing sessions.

Bachelor of Arts - Law and Ethics (Minor in philosophy) - Saint Mary’s University (2023-09)