Esther
Customer Service Representative | Communications Professional
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About
Mass Communication graduate with over one year of professional experience in a fast-paced radio environment, where strong communication, accuracy, teamwork, and deadline management were essential. Skilled in customer and audience engagement, verbal and written communication, research, content management, and problem-solving. Confident in interacting with people, handling information professionally, and working effectively under pressure, seeking to apply strong communication and interpersonal skills in a customer service role.
Experience
NYSC Member — Radio News Desk - ENERGY 105.5 FM
(2025-08 - 2026-08)
- Write, edit, and present daily radio news bulletins, reaching an estimated 2,000 listeners.
- Research and verify facts across approximately 50 stories weekly, maintaining a zero-correction accuracy record on air.
- Collaborate with a production team of three to deliver news and current affairs programmes efficiently and on schedule.
- Cover breaking news and live events, adapting quickly to developing stories.
- Manage multiple stories in rotation while consistently meeting strict broadcast deadlines
Education
Bachelor of Science (B.Sc.) - Mass Communication - Landmark University (2020 - 2024)


