Eze Chiamaka

Detail-oriented Health care Management graduate with hands-on experience in hospital billing, HMO processing and patient account management. Skilled in verifying HMO eligibility, obtaining patients treatment authorizations, submitting medical claims, and resolving billing disputes.

Experience in supporting hospital administrative operations, ensuring compliance with healthcare regulations, and maintaining accurate patient and billing records.

HMO Officer/Billing Officer - Holy Trinity Hospital

(2025-09)

• I verify enrollee(s) eligibility before accessing healthcare service in the facility.
• Obtain authorization code for all secondary treatment before commencement of care.
• Educate patients on their HMO coverage, including benefits, limitations, and copay.
• Prepare and submit medical bills and claims to HMOs in timely manner.
• Resolve billing and converge disputes with HMOs to ensure timely payment for services rendered.
• Ensure proper documentation of diagnosis and treatment to reduce claims denials.
• Follow up with doctors for accurate documentation and ICD-10 coding compliance
• Maintain accurate billing records and ensure compliance with HMO guidelines.

Health Assistance - Marigold Hospital

(2025-01 - 2025-08)

• Provide administrative support including filing, data entry, and updating patient records.
• Assisted in coordinating daily hospital operations to ensure workflow efficiency.
• Managed appointment schedules and maintained accurate documentation.
• Supported nurses and doctors in clinical procedures and ensured compliance with protocol.
• Delivered excellent client service and maintained clear communication with patients and families

Health Assistance - Nigeria Army Medical Cantonment, Ojo Barracks

(2024-01 - 2024-08)

• Assisted in maintaining and organizing patient files and clinical records.
• Supported healthcare teams with administrative and operational duties.
• Helped in patient documentation, reporting and data entry for internal use.
• Ensured confidentiality and compliance with healthcare regulations.

Osborn Medical Center, Iyana Ejigbo, Lagos - Iyana Ejigbo, Lagos

(2023-01 - 2023-12)

• Assisted in maintaining inventory of medical supplies and ensured accurate record keeping
• Performed administrative duties such as data entry, registration, and record management, contributing to streamlined patient onboarding and information handling.
• Supported administrative processes including patient registration and record filing.

BSc - Healthcare Management - Global Wealth University, Lome, Togo (2024)

Certification - Human Resource Management (2024)