Philip Olu

Dedicated and detail-oriented HMO Billing Officer with experience in healthcare administration, enrollee verification, provider support, and customer service. Skilled in Microsoft Office, communication, leadership, and problem-solving.

HMO Billing Officer (Adhoc Staff) at Fosad Consulting Limited (Bastion HMO) (2023-12 – Present)

• Verified Bastion Health enrollees' registration details.
• Directed enrollees to appropriate hospital desk officers for care booking.
• Reported service irregularities to the Provider Manager.
• Advised hospital desk officers on referral options.
• Provided technical support using Bastion Health software.
• Coordinated services between Bastion Health and healthcare facilities.
• Improved efficiency of enrollee verification.
• Helped reduce patient waiting time through effective coordination.
• Maintained accurate records and excellent customer service.
• Built positive relationships with hospital staff and enrollees.

National Diploma (ND) in Science Laboratory Technology – Federal Polytechnic Kaura Namoda (2017)