Ezeji Prudentia
Recent Graduate in English and Literary Studies | Digital Content Creator & Customer Service Professional
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About
A highly motivated and adaptable graduate of English and Literary Studies, recent Corper (2026), with strong experience in customer service, sales support, administration, digital communication, and content management. Skilled in handling client relationships, resolving customer issues, managing records, and delivering excellent service in fast-paced environments. Possesses strong analytical thinking, communication, and organizational skills with the ability to learn quickly and adapt to new systems.
Proficient in Microsoft Office tools and digital platforms, with additional experience in social media management and AI-assisted productivity tools. Seeking an opportunity in a structured organization to contribute to service excellence, operational efficiency, and customer satisfaction.
Experience
Media Trainee (NYSC PPA) - Shola Animashaun Photography Academy - Lagos
(2025-01)
- Supported digital content creation and visual storytelling for brand campaigns.
- Applied AI tools and digital media skills to improve content production efficiency.
- Assisted in video production and social media content development for promotional use.
Social Media Content Creator & Manager - KQueens Beauty Care - Lagos
(2024-01 - 2025-12)
- Managed daily content creation and publishing across Instagram, Facebook, and TikTok.
- Developed engaging captions and maintained consistent brand communication.
- Monitored performance metrics and optimized content strategies for improved reach and engagement.
- Utilized digital tools and AI platforms to enhance content efficiency and productivity.
Media Intern (Photography & Content) - Photo Affairs - Benin City
(2020-01 - 2020-12)
- Assisted in photography, editing, and post-production using Adobe Photoshop.
- Supported media team in delivering high-quality visual content for events.
Secretary / Customer Support Officer - MCBOE Limited
(2019-01 - 2020-12)
- Handled customer inquiries and supported sales of internet devices and connectivity services.
- Maintained accurate customer records and ensured proper documentation.
- Assisted clients in product selection and service activation, improving customer satisfaction.
Administrative Officer - Goddark Practiko Limited
(2017-01 - 2019-12)
- Managed client communication, scheduling, and office documentation.
- Organized records and supported daily administrative operations.
- Ensured timely response to inquiries and maintained professional client relations.
Sales Representative - Enemaya
(2015-01 - 2017-12)
- Assisted customers in selecting fashion and lifestyle products.
- Managed daily sales transactions and maintained accurate sales records.
- Built strong customer relationships leading to repeat patronage and improved sales performance.
Teacher (English Language) - Favor Foundation International School
(2014-01 - 2014-12)
- Taught primary school English language and supported classroom learning activities.
Education
B.A. - English and Literary Studies - University of Benin (2023-12)
