Merit Oboh
English and Literary Studies Graduate | Customer Service Professional
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About
A graduate of English and Literary Studies with a strong foundation in literary, written, and communication skills. I possess 2 years of experience as a cashier, adept at managing desk needs in a dynamic and fast-paced environment. My expertise includes customer service, teamwork, and problem-solving. I am currently seeking a role with increased responsibilities, where my strengths in customer relations, organizational efficiency, and team collaboration can drive success.
Experience
Customer Service/Cashier - Delta State, Nigeria
(2014-04 - 2017-11)
- Provided exemplary customer service by taking phone orders and resolving customer inquiries.
- Maintained accurate records of company supplies inventory and facilitated orders as required.
- Fostered a professional and welcoming atmosphere for both customers and staff.
- Built and maintained positive vendor relationships to ensure seamless operations.
- Addressed customer complaints and concerns with efficiency and professionalism.
- Adhered strictly to company policies, ensuring high standards of service delivery.
Corp Member/Teacher - Bayelsa State, Nigeria
(2017-11 - 2018-10)
- Organized and ensured proper arrangements for student transcripts.
- Planned, prepared, and delivered engaging lesson plans tailored to student needs.
- Conducted additional duties assigned by the supervisor, showcasing adaptability and teamwork.
- Facilitated the understanding of concepts among students, aligning lessons with educational objectives.
Education
B.A. - English and Literary Studies - Delta State University, Abraka, Delta State (2013-10 - 2017-06)
West African Examination Council (WAEC) - Our Saviour Secondary School, Sapele, Delta State (2006-01 - 2012-05)
