Customer Service Agent
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I am an insightful person with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. I am proficient in best practices, market trends and regulatory requirements of industry operations. I am someone with an analytical approach to business planning and day-to-day problem-solving.
I'm industrious and enthusiastic, proven to consistently meet productivity goals, business, and customer service objectives. I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills always motivated to maintain customer satisfaction and contribute to company success. I specialize in quality, speed, and process optimization.
I am results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Representative with almost a year of experience working in busy, fast-paced call center. Committed to providing prompt, quick, and accurate service to large volumes of incoming calls. I skillfully work with all employees to enhance performance and improve day-to-day processes. I'm diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
B.sc: Accounting
Kwara State University - Malete, Kwara State
Government Technical School - Esie, Kwara State