Folakola Olawale

Results-driven Retail Operations Manager, Internal Auditor and Loss Control professional with four years of experience in retail, finance and hospitality. Proven ability to lead teams of approximately 20 employees, deliver sustained 5–10% month-on-month sales growth, increase sales by 20% within three months, strengthen internal controls and reduce inventory shrinkage. Experienced in branch management, operational excellence, inventory optimisation, financial reporting and compliance.

Adept at using data, technology and strong leadership to improve profitability, customer satisfaction and organisational performance.

Branch Manager - Mosh Supermarket & Pharmacy

(2025-01)

• Lead a team of approximately 20 employees across supermarket and pharmacy operations.
• Delivered a 30% sales increase within the first three months through improved merchandising, staff coaching and product availability.
• Maintained consistent month-on-month sales growth of 5–10% through data-driven operational improvements.
• Optimised inventory management to minimise shrinkage, reduce stock-outs and improve profitability.
• Prepared management reports using Excel to support strategic decision-making.

Operations Supervisor - Happyday Supermarket

(2024-02 - 2024-12)

• Directed supermarket and restaurant operations, improving coordination and service delivery.
• Implemented inventory controls that reduced waste and improved stock accuracy.
• Supervised staff scheduling, training and compliance.

Internal Auditor - FoodCo Nigeria Ltd

(2022-10 - 2024-02)

• Conducted operational and financial audits to strengthen compliance.
• Reduced inventory shrinkage from 12% to below 5% within three months through strengthened controls.
• Recommended corrective actions that improved accountability and financial accuracy.

Bookkeeper/Account Officer - Eludex Nigeria Ltd

(2018 - 2020)

• Maintained financial records, reconciled bank statements and prepared financial reports.

Higher National Diploma - Banking & Finance - Osun State Polytechnic, Iree (2022)

National Diploma - Banking & Finance - Osun State Polytechnic, Iree (2018)