Folasade Awoyemi

Strategic and results-driven Human Resources leader with 8+ years of progressive experience spanning HR business partnering, HR management, workforce planning, and organizational development across health insurance, manufacturing, and publishing. Proven track record advising senior leadership and department heads on people strategy, translating business objectives into HR priorities that strengthen performance, retention, and organizational resilience. Skilled in leading end-to-end talent acquisition, performance management, employee relations, compensation and benefits, learning and development, and regulatory compliance, with a strong record of building HR infrastructure from the ground up and driving digital transformation across HRIS platforms.

Experienced in leading annual HR budgeting, competency framework design, succession planning, and change management initiatives at a managerial level. Adept in leveraging HR analytics, Balanced Scorecard, OKRs, and 360-degree feedback to guide data-driven decision-making and enhance business outcomes. Recognized for reducing recruitment cycle times, improving employee satisfaction to 90 percent, and leading cross-functional HR projects that deliver measurable, bottom-line impact.

A collaborative and people-focused HR leader, committed to advancing DEI, employee well-being, and sustainability, and ready to bring strategic HR business partnering expertise to a Senior HR Business Partner or Human Resources Manager role.

Assistant Manager, Human Resources (Senior HR Business Partner) at SUNU Health Nigeria Limited (2024-01 – Present)

• Serve as strategic HR Business Partner to the management team and heads of department across the head office and regional branches, translating business priorities into HR strategy through workforce planning, competency framework design, and succession planning.
• Travel periodically to branch and regional offices to provide on-ground HR business partnering, strengthening the HR-line manager relationship, resolving local people issues, and ensuring consistent application of HR policy across locations.
• Lead the end-to-end recruitment process across head office and branch locations through refined sourcing techniques and structured interview and orientation processes, reducing average time-to-fill while improving quality of hire.
• Own headcount management and workforce reporting for over 250 permanent and 100+ contract staff across multiple locations, ensuring data accuracy and audit-ready documentation for leadership decision-making.
• Directed the digital transformation of HR operations, leading the migration of employee records across head office and branches to HRIS and cloud-based platforms, cutting physical storage costs by 40% while safeguarding data accuracy and confidentiality.
• Manage the full payroll cycle on SeamlessHR, overseeing employee records and salary packages for new joiners, transfers, promotions, confirmations, and exits organization-wide to ensure accurate deductions and additions.
• Own statutory compliance end-to-end across all locations, liaising with regulatory bodies (PFAs, ITF, NSITF, PAYE) to ensure zero unremitted deductions and 100% adherence to labour laws and regulations.
• Develop the annual HR budget ensuring effective execution and strict cost control across head office and branch operations to prevent overruns.
• Partner with an external HR auditing firm to benchmark compensation against market and industry standards, ensuring competitive and equitable pay practices across the organization.
• Lead change management initiatives and maintain a robust succession planning system spanning head office and regional teams to strengthen organizational resilience.
• Own end-to-end performance management, training managers at head office and branch locations on SeamlessHR appraisal tools, chairing appraisal review sessions with the committee, and coaching managers on effective feedback for career development.
• Deliver monthly, quarterly, and annual HR reports to the management team, incorporating branch-level insights to drive data-informed strategic decisions.
• Drove employee satisfaction from baseline to 90% organization-wide through targeted feedback surveys, questionnaires, and action-planning across all locations.
• Partner with department and branch heads on workforce planning and future recruitment needs, leading organizational culture initiatives that foster a positive, consistent workplace environment across the business.
• Own the annual training plan across head office and branches, ensuring effectiveness and compliance with ITF statutory requirements.
• Lead employee relations organization-wide, resolving grievances and conflicts at head office and branch levels, and manage redundancies and exit interviews to ensure a respectful, compliant offboarding process.

Human Resources Senior Executive at Hello Product Nigeria Limited (2022-01 – 2023-12)

• Supported functional department heads with day-to-day HR needs, including staffing requests, process documentation, and employee relations matters.
• Led the transition of approximately 170 employee records from traditional record-keeping to HRIS and cloud-based platforms ensuring data accuracy and confidentiality.
• Coordinated the full recruitment cycle from manpower planning through interviews, cutting time-to-fill by 30% while maintaining hire quality.
• Processed accurate payroll computations of over 600 staff via ORION, including sales incentives, overtime, quarterly performance bonuses, and leave bonuses.
• Reduced employee turnover by 15% by implementing retention strategies informed by exit interview findings.
• Tracked departmental training schedules for compliance, contributing to a 25% increase in employee skill proficiency and a 10% lift in team productivity.
• Ensured 100% compliance with federal and state employment laws, minimizing legal and regulatory risk.
• Administered employee benefits programs, negotiating with insurance providers to cut healthcare costs by 20% without compromising employee satisfaction.
• Managed remittance and reconciliation with ITF, NSITF, Pension, and Group Life service providers.
• Designed and refined onboarding policies, enabling seamless new-hire assimilation and a stronger workplace culture.
• Oversaw a 40-vehicle fleet, managing insurance, roadworthiness, and licensing renewals to minimize operational disruption.
• Introduced monthly recognition programs and a confidential feedback system, lifting employee satisfaction scores by up to 20%.
• Resolved 90% of employee disputes and conflicts, strengthening workplace culture and team cohesion.
• Improved administrative efficiency by 60% through streamlined processes and negotiated vendor terms yielding 40% cost savings.
• Maintained a zero-incident workplace safety record throughout tenure.

Human Resources / Admin Officer at Masolda Culture Limited (2018-08 – 2021-12)

• Administered the full employee lifecycle on BambooHR from onboarding through exit maintaining accurate digital personnel files for over 80 staff across editorial, production, and administrative functions.
• Coordinated recruitment for editorial, print production, and sales/admin roles, working closely with hiring managers to fill vacancies efficiently, reducing average time-to-fill by 30%.
• Computed and processed monthly payroll, including sales commissions, overtime, quarterly bonuses, and leave pay, ensuring accurate and timely disbursement each cycle.
• Reduced staff attrition by 15% by introducing structured exit interviews and translating findings into targeted retention initiatives.
• Built and coordinated training calendars for editorial and production staff, lifting skill proficiency by 25% and departmental output by 10%.
• Maintained full compliance with federal and state labour regulations, keeping the company free of employment-related disputes and penalties.
• Administered group HMO and employee benefits, negotiating a 20% reduction in healthcare costs while sustaining employee satisfaction.
• Managed statutory remittances and reconciliation with ITF, NSITF, Pension, and Group Life providers.
• Developed onboarding materials tailored to publishing-specific roles (editorial, print production, and distribution), easing new-hire integration into the business.
• Served as first point of contact for staffing and employee relations queries from functional departments.
• Coordinated logistics for the company's 40-vehicle distribution fleet, keeping insurance, roadworthiness, and licensing current to avoid operational disruption.
• Launched an employee recognition scheme and an anonymous feedback channel, lifting staff morale and satisfaction scores by 20%.
• Informally mediated and resolved approximately 90% of workplace disputes before escalation, preserving team cohesion.
• Digitized HR paperwork and administrative processes, cutting processing time by 60%, and negotiated vendor/supplier contracts that delivered 40% cost savings.
• Sustained a zero-incident workplace safety record throughout tenure.
• Provided administrative support to the MD's office, managing float disbursement, admin stock, travel scheduling, and courier coordination.

Customer Service Representative at Masolda Cultures Limited (2017-11 – 2018-07)

• Delivered customer support across an average of 100 daily inquiries, consistently meeting response time targets.
• Reduced complaint escalations to management by 30% and cut resolution times by 20% through a new knowledge base system.
• Grew upsell and cross-sell opportunities by 15% through deep product knowledge, and trained team members to do the same.
• Implemented V-Tiger and STS App for seamless service delivery, cutting average handling time by 25%.
• Partnered with technical and product design teams to optimize the customer experience and interface usability.
• Produced regular reports for team and management use, informing continuous improvements to customer experience and business performance.

International Masters in Human Resources Management – Rome Business School

B.A. in Linguistics and Nigerian Languages – University of Ilorin (2016-09)