Gift Prince

Detail-oriented and proactive Executive Virtual Assistant and Customer Service Manager with hands-on experience in client communication, CRM systems, and digital tools. Experienced in managing customer interactions, coordinating follow-ups, and supporting business operations. Strong interest in healthcare services, with the ability to contribute to patient engagement, digital communication, and administrative support.

Committed to delivering organized, efficient, and people-focused support in a fast-paced environment.

Executive Virtual Assistant & Customer Service Manager at T Klasique (2024-02 – 2025-01)

• Managed day-to-day client communication using WhatsApp and CRM tools
• Handled bookings, follow-ups, and reminders, improving customer retention
• Maintained accurate customer records and tracked leads using CRM systems
• Supported business operations by organizing workflows and schedules
• Assisted with digital communication and content coordination
• Contributed to improved customer satisfaction through timely responses and support

Outreach and Growth Support (Volunteer) at Kings' World International

• Managed social media posting and scheduling using Meta Business Suite
• Created and scheduled content strategically, increasing visibility by over 1000% within one month
• Improved audience engagement by 80% through consistent and targeted content
• Engaged new prospects through direct outreach and consistent follow-ups
• Built relationships that converted first-time contacts into committed members
• Contributed to a 37% increase in overall membership growth

Secretary General at Nigerian Universities Accounting Students Association (NUASA)

• Managed official communication, meeting records, and documentation
• Organized meetings, schedules, and internal coordination within the association
• Maintained accurate records and ensured timely dissemination of information
• Supported leadership with administrative and operational tasks
• Demonstrated confidentiality, organization, and attention to details

Bachelor of Science (B.Sc.) in Accounting – University of Port Harcourt (2023-2027)