Gladys Okpe
E-Transaction Monitoring Analyst
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About
Highly analytical and detailed professional with more than 2+years of extensive experience in all phases of customer services, transaction monitoring loan collections, quality assurance, trust reporting, fraud analysis, correspondent banking, sanction screening, and BSc in computer science. Bringing exceptional ability to handle high volume calls, negotiation and conflict resolution skills to handle complaints in a courteous and professional manner.
Experience
Highly analytical and detailed professional with more than 2+years of extensive experience in all phases of customer services, transaction monitoring loan collections, quality assurance, trust reporting, fraud analysis, correspondent banking, sanction screening, and BSc in computer science. Bringing exceptional ability to handle high volume calls, negotiation and conflict resolution skills to handle complaints in a courteous and professional manner.
Education
University of Calabar, B.Sc. Computer Science. Second Class Upper Division
