Godsgift Endurance

Customer service professional with experience managing customer inquiries, resolving complaints, and improving service quality. Skilled in communication, teamwork, and problem-solving. Currently studying Linguistics at the University of Benin and passionate about developing both professional and entrepreneurial skills.

Customer Service Manager at Mr. Jude Johnson (2024-06 – 2026-01)

Managed customer service operations and resolved customer complaints to maintain high satisfaction levels.

• Handled 30+ customers inquiries daily across different communication channels
• Trained new staff members on customer service procedures and communication practices
• Implemented systems for collecting and analyzing customer feedback
• Resolved customer complaint efficiently, helping maintain high customer satisfaction
• Assisted team members in solving complex customer problems

Bachelor of Arts in Linguistics – University of Benin (2024-03)