Godstime James
IT Support Professional with Computer Hardware & Software Expertise
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About
A hardworking, reliable, and adaptable professional with a Bachelor of Science degree in Political Science and several years of practical experience in Information Technology, computer hardware and software maintenance, networking, troubleshooting, equipment support, and general workplace operations. Experienced in working independently and as part of a team, with leadership experience as an ICT Head Teacher during National Youth Service Corps (NYSC). Currently working in a hotel environment, combining IT support, housekeeping, and laundry responsibilities.
Possesses strong problem-solving, communication, teamwork, leadership, and technical skills, with a willingness to learn and adapt to new responsibilities.
Experience
IT Support / Hotel Operations Assistant at MILATEL HOTEL AND SUITES (2025-12 – Present)
- Provide basic IT support and troubleshoot computer-related issues within the hotel.
- Assist with the maintenance and proper functioning of computers, printers, and other technical equipment.
- Carry out housekeeping duties to maintain clean, organized, and presentable facilities.
- Handle laundry duties, including sorting, washing, drying, folding, and maintaining proper care of hotel linens and materials.
- Follow workplace procedures and maintain high standards of cleanliness and hygiene.
- Work cooperatively with other members of staff to ensure smooth daily operations.
- Respond promptly to assigned duties and operational needs.
- Maintain a responsible and professional attitude when dealing with colleagues, guests, and management.
ICT Head Teacher / NYSC Corps Member at FIDELIS INTERNATIONAL SCHOOL (2025 – 2026)
- Supervised and coordinated ICT-related activities within the school.
- Taught students basic computer studies and practical ICT skills.
- Assisted students and staff with computer-related issues and technical support.
- Maintained and monitored available computer systems and ICT equipment.
- Assisted with software installation, troubleshooting, and general computer maintenance.
- Supported the school in the effective use of technology for teaching and administrative activities.
- Coordinated ICT-related tasks and provided guidance to students and other staff.
- Demonstrated leadership, communication, teamwork, and classroom management skills.
Computer Hardware, Software & Network Technician at SELF-EMPLOYED / GT TECHNOLOGY (2015 – 2025)
- Diagnosed and repaired desktop and laptop computer hardware and software problems.
- Installed and configured operating systems, applications, and computer peripherals.
- Performed computer maintenance, upgrades, troubleshooting, and system optimization.
- Installed, configured, and troubleshot computer networks.
- Worked with LAN, WAN, and basic fibre-optic networking.
- Assisted clients with network setup and connectivity problems.
- Installed and troubleshot printers and other computer peripherals.
- Replaced and upgraded computer components including RAM, storage drives, screens, and other hardware.
- Provided technical support to individuals, offices, and businesses.
- Maintained professional relationships with clients and responded to technical problems promptly.
Technical Support Assistant at ALBERT INSTITUTE OF TECHNOLOGY (2015 – 2017)
- Assisted with computer maintenance and troubleshooting.
- Supported the installation and configuration of computer systems and software.
- Assisted with printer installation and troubleshooting.
- Helped maintain computer systems and related equipment.
- Provided basic technical assistance to users.
- Assisted with network-related troubleshooting and equipment maintenance.
Education
B.Sc. in Political Science – AKWA IBOM STATE UNIVERSITY (2018 – 2023)
Diploma in Computer Maintenance and Repair – ALBERT INSTITUTE OF TECHNOLOGY
National Youth Service Corps (NYSC) – NATIONAL YOUTH SERVICE (2025 – 2026)
