Godwin David

Experienced hospitality professional with years of progressive experience in hotel operations, guest services, housekeeping, bar operations, staff supervision, and team coordination. Progressed from Housekeeper to Bar Supervisor and Hotel Manager, developing strong expertise in guest satisfaction, service delivery, staff management, inventory control, operational coordination, and complaint resolution. Committed to maintaining high hospitality standards, improving operational efficiency, and delivering exceptional guest experiences.

HOTEL MANAGER at Royal Tree Hotel & Suites (2025 – 2026)

• Directed daily hotel operations across Front Office, Housekeeping, Maintenance, Security, and Food & Beverage, ensuring seamless service delivery and operational efficiency.
• Led and managed hotel teams, overseeing staff scheduling, performance, training, delegation, and adherence to service standards.
• Drove guest satisfaction and service quality by resolving escalated complaints, maintaining hospitality standards, and implementing operational improvements.
• Oversaw inventory, procurement, cost control, and operational reporting, ensuring effective resource utilization and supporting management decision-making.

BAR SUPERVISOR at De Man Hotel (2017 – 2021)

• Managed beverage inventory and stock accountability, including requisitions, usage monitoring, and replenishment.
• Maintained customer service and hospitality standards, resolving guest concerns promptly and professionally.
• Supported sales, cash accountability, and operational reporting while assisting management with daily business decisions.

HOUSEKEEPER at House 13 Hotels (2016 – 2017)

• Maintained guest rooms and hotel areas to high cleanliness, hygiene, and presentation standards.
• Prepared rooms for guest arrivals while ensuring comfort, privacy, and proper room readiness.
• Reported maintenance issues and supply needs while coordinating with other departments for smooth operations.

Higher National Diploma (HND) in Software Dev. In Computer Science – Federal Polytechnic Bida, Niger State, Nigeria