Hussain Abdulrasheed

To obtain a customer service and data entry role in a dynamic organization where I can contribute through excellent communication, problem-solving organization skills while supporting business operations and customer satisfaction.

Customer Service Representative at Value Point Consulting Limited (2025-02 – 2026-06)

Responsibility – Assisted customers with product inquires and provided accurate information.

• Resolved customer complaint and issues in a timely and satisfactory manner.
• Built and maintained strong relationships with customers, resulting in increased customer loyalty.
• Collaborated with team members to improve customer service processes and procedures.

Sale Associate at Cadenza (2022-03 – 2024-03)

Responsibility – Assisted customers in finding and selecting products based on their need and Preferences.

• Processed customer transaction accurately and efficiently
• Maintained a clean and organized sales floor, ensuring a positive shopping experience for customer service.
• Collaborated with team members to achieve sales targets and provide excellent customer service.

Customer Support Specialist at Moniepoint (2021-08 – 2022-02)

Responsibility – Provided technical support to customer via phone, email, and chat.

• Troubleshooter and resolved customer issues related to software and Hardware.
• Escalate complex technical issues to the appropriate department for resolution.
• Documented customer interactions and solution in the CRM system.

NYSC Leaving Certificate – National Youth Service Corps (2023)

Higher National Diploma (HND) in Civil Engineering – Kaduna Polytechnic, Kaduna, Kaduna State (2021)

National Diploma (ND) in Civil Engineering – Kaduna Polytechnic, Kaduna, Kaduna State (2017)

Senior School Certificate Examination (SSCE) – Focus Academy, Kaduna, Kaduna State (2014)

First School Leaving Certificate – Mega International School, Kaduna, Kaduna State (2009)