Ifeanyi Ezema

Detail-oriented administrative and operations professional with experience in data management, administrative operations, office support, and records management across government and private sector environments. Demonstrated ability to work effectively in fast-paced settings to achieve operational objectives and contribute to process improvement initiatives. Strong communication, problem-solving, and organizational skills with proficiency in Microsoft Office Suite.

Highly motivated, adaptable, and eager to contribute strong operational, analytical, and interpersonal skills in a dynamic organization while growing into a high performing professional.

Data Entry & Administrative Assistant at Chriskel Communications Limited (2024-10 – Present)

• Provide day-to-day administrative operations, including correspondence management, scheduling support, and general office task management, contributing to smooth overall office operations.
• Liaise with departments to coordinate information flows, resolve queries, maintain updated inventory records, and ensure proper compliance with company policies.
• Process and verify 200+ data records weekly across internal spreadsheets and databases, with consistently high accuracy rates, ensuring data integrity and reliability across operational and reporting functions.
• Manage phone calls and email, schedule meetings and appointments, and ensure adequate maintenance of organized records for audit compliance.
• Proactively identified recurring process inconsistencies and proposed corrective measures, contributing to improved operational efficiency and information reliability across the organization.
• Prepare operational reports, data summaries and management documents using Microsoft Excel and word, supporting informed decision-making at management level.

Records Management Assistant (NYSC & Retention) at Nigeria Customs Service (2022-04 – 2024-05)

• Retained post-NYSC for strong performance within a large federal government institution, demonstrating reliability, discipline, accuracy and consistent delivery under structured performance expectations.
• Maintained comprehensive records and documentation standards across the legal unit, supporting seamless departmental operations and demonstrating strong work ethics and professionalism.
• Monitored the issuance and return of official documents across departments, maintaining full traceability and accountability for all records in and out of the legal unit.
• Updated and organized both digital and physical filing systems, significantly improving storage organization and retrieval efficiency.
• Collaborated with multiple departments to ensure accurate information flow, building cross-functional communication and teamwork skills, central to business growth roles.
• Handled sensitive documents under strict confidentiality protocols, reinforcing trustworthiness, professional integrity, and ensuring compliance with NCS internal standards.

B.Sc. in Political Science – Chukwuemeka Odumegwu Ojukwu University (2021)

NYSC Discharge Certificate – National Youth Service Corps (2023)