Ifeoma Izomor

Compassionate and detail-oriented Virtual Patient Support Specialist with over 7 years of experience in healthcare assistance, patient coordination, and administrative support. Skilled in appointment scheduling, patient follow-ups, medical documentation, care coordination, and emotional support services. Adept at using electronic health records (EHR), telehealth platforms, and digital communication tools to enhance patient experience and improve healthcare delivery outcomes.

Healthcare Assistant / Patient Support Officer at Ituah Hospital (2007-01 – 2012-12)

• Scheduled and confirmed patient appointments using digital systems.
• Conducted follow-up calls to monitor patient progress and treatment adherence.
• Assisted patients with completing medical forms and documentation.
• Maintained accurate patient records in electronic health systems.
• Coordinated communication between patients and healthcare providers.
• Provided emotional reassurance and support to patients and families.
• Ensured confidentiality and compliance with healthcare data standards.
• Improved appointment attendance through structured reminder systems.

Public Health ( in view)