Chekwube Aniba

Customer focused and detail oriented professional with hands on experience in retail customer service, sales support, and inventory management. Skilled in assisting customers with product selection, resolving inquiries promptly, and maintaining accurate sales and stock records. Demonstrated ability to build strong relationships with clients, students, and community stakeholders through clear communication and consistent professionalism.

Known for managing multiple responsibilities effectively while maintaining a high standard of accuracy and customer satisfaction.

Sales Representative and Customer Service - Mister Lucas Emporium - Marina, Lagos

• Assisted customers in selecting products by understanding their needs and preferences, providing tailored recommendations that improved their shopping experience.
• Maintained positive customer relationships through attentive and professional service, consistently achieving high levels of customer satisfaction.
• Processed sales transactions accurately using POS systems while maintaining organised and error free sales records.
• Responded promptly to customer inquiries and resolved issues professionally, ensuring a smooth and pleasant shopping experience for every client.
• Managed inventory records and ensured products were adequately stocked and properly displayed, supporting seamless retail operations.

Student Academic Supervisor - Seed Royal Academy - Atan, Ota, Ogun State

(2025-01 - 2026-12)

• Served as the primary point of contact for students and parents, addressing inquiries and providing consistent support across academic matters.
• Coordinated daily activities and maintained accurate records, ensuring smooth and organised academic operations.
• Built positive relationships with students and staff, ensuring effective communication and efficient day to day operations.
• Managed multiple responsibilities simultaneously while maintaining professionalism and a high level of attention to detail.

B.Sc. - Business Administration - Nnamdi Azikiwe University (2018-01 - 2023-12)