Ismail Rabiu
POS OPERATIONS | CUSTOMER SERVICE | FINTECH SUPPORT
Hire this person
Send a job offer directly to this candidate
About
Customer-focused POS Operations Assistant with over five years of practical experience supporting daily payment transactions and shop operations. Experienced in deposits, withdrawals, transfers, assisting customers with account registration, handling customer enquiries, and supporting reliable service delivery. Familiar with Moniepoint and other POS services.
Seeking a full-time opportunity with Moniepoint in Kano, where strong transaction-handling, communication, and customer-service skills can support merchants and improve customer experience.
Experience
POS Operations Assistant - Family-Owned POS Shop, Nigeria - Nigeria
Over 5 years of experience
- Processed customer deposits, withdrawals and bank transfers using POS services.
- Assisted customers with account-opening and registration processes, as required.
- Responded politely to customer questions and helped resolve routine transaction-related concerns.
- Handled cash and transaction requests carefully, with attention to accuracy and customer trust.
- Supported day-to-day shop operations and maintained professional relationships with customers.
- Used Moniepoint and other POS platforms in routine service delivery.
Education
Diploma - Science Education - Hassan Usman Katsina Polytechnic (2022)
Bachelor’s Degree Studies — 300 Level
Secondary Education - Tafawa Balewa Science and Art College
