Israel Matt

Israel Matt is an Operations Management specialist with over 10 years experience in logistics management, resource planning, security management, performance monitoring, employee relations, procurement management and overall capacity building. In addition to excellent verbal and written communication skills, he possesses strong team-building and conflict management skills.

Field Supervisor - Resque Promotions Ltd - Lagos, Nigeria

(2017-03 - 2018-06)

• Coordinating all day-to-day routine operational activities on the field
• Implement and manage field operational plans
• Monitor work progress on field assignments and provide feedback to client
• Work with management team to recruit field staff as required
• Provide orientation and start up training for field team as necessary
• Setting key performance indicators for field team and ensuring they are met
• Provide overall monitoring and supervision of field operations
• Manage client relationship

Operations Coordinator - Brand Regimen Limited - Lagos, Nigeria

(2012-06 - 2015-09)

• Responsible for ensuring organizational effectiveness by providing leadership for operations functions
• Work with management team to develop and implement organizational policies and practices
• Coordinate and manage day to day logistics for smooth running of program operations
• Implement organization’s travel management and risk monitor plan
• Provide training and periodic situational briefings to team members as required
• Assist in recruitment and placement of required staff
• Establish work schedules and supervise staff
• Monitor adherence to rules, regulations and procedures
• Coordinate, manage and monitor the efficiency of support services such as IT
• Facilitate coordination and communication between support functions
• Manage overall client relationship

Field Supervisor - Integrated Troops Ltd. - Lagos, Nigeria

(2008-10 - 2011-07)

• Coordinating all day-to-day routine operational activities on the field
• Implement and manage field operational plans
• Monitor work progress on field assignments and provide feedback to client
• Work with management team to recruit field staff as required
• Provide orientation and start up training for field team as necessary
• Setting key performance indicators for field team and ensuring they are met
• Provide overall monitoring and supervision of field operations
• Manage client relationship

Promotion Team Leader - Towncriers Limited. - Lagos, Nigeria

(2008-03 - 2008-09)

• Manage inventory of client’s products for promotion
• Develop and deliver promotion progress reports
• Build, develop and grow client relationships as required
• Effectively communicate client expectations to team members and stake holders
• Set client timelines and monitor promotion activities to ensure timelines are met
• Delegate tasks and responsibilities to appropriate personnel
• Identify and resolve issues within the promotion team
• Coach, mentor, motivate and supervise promotion team members and influence them to take positive action and accountability for their assigned roles.

Field Supervisor - Integrated Troops Ltd. - Lagos, Nigeria

(2006-10 - 2008-03)

• Coordinating all day-to-day routine operational activities on the field
• Implement and manage field operational plans
• Monitor work progress on field assignments and provide feedback to client
• Work with management team to recruit field staff as required
• Provide orientation and start up training for field team as necessary
• Setting key performance indicators for field team and ensuring they are met
• Provide overall monitoring and supervision of field operations
• Manage client relationship

Field Manager - TQA Communications Limited - Lagos, Nigeria

(2003-01 - 2006-08)

• Development of the route plan for the field teams
• Ensuring on the job training of field staff to drive proper understanding of processes.
• Defining site preparation requirements from resource planning, logistics requirement and cost estimates
• Liaise with clients and stakeholders on an ongoing basis
• Ensuring support team is carried along and requests are made timely and orderly enough to receive unhindered support when made.
• Develop and deliver progress reports on field operations.
• Ensure meetings are well and timely attended to understand client’s concern areas and move to address appropriately
• Implement and maintain processes aimed at controlling loss areas and increasing profitability.
• Achieve smooth flow of information, and serve as an interface between the customers, field operatives and the management at all times through effective administration and supervision of team members

Technical Field Officer - Experiential Momentum Limited - Lagos, Nigeria

(2002-04 - 2002-12)

• Providing logistics assistance for field events
• Set up of venues, tents and sound equipment for project events
• Carrying out periodic inspection on relevant project equipment
• Providing preventive maintenance on equipment for field events
• On-time trouble shooting with team members on problems on site
• Record-keeping and report writing

Designing and Implementing Monitoring & Evaluating Systems - Alison Online Course (2018)

Diploma - Operations Management - Alison Online Course (2017)