James Ona
Customer Experience Professional
Talent
LagosMember since June 6, 2026
Customer ServiceAdministrative Support
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Customer ServiceAdministrative Support
About
Dedicated Customer Experience Professional with 3 years of experience in a hospital environment. Skilled in patient support, customer service, communication, appointment coordination, and administrative assistance. Seeking opportunities within the healthcare sector in Canada.
Experience
Customer Experience Representative - Duchess International Hospital
(2023-01)
- Assisted patients and visitors with inquiries and service requests.
- Handled customer concerns professionally and efficiently.
- Coordinated appointments and provided administrative support.
- Maintained accurate records and ensured high-quality patient experience.
- Worked collaboratively with healthcare professionals and hospital departments.
Education
WAEC (Secondary School Certificate)
Skills
Customer Experience Professional
