James Ona

Dedicated Customer Experience Professional with 3 years of experience in a hospital environment. Skilled in patient support, customer service, communication, appointment coordination, and administrative assistance. Seeking opportunities within the healthcare sector in Canada.

Customer Experience Representative - Duchess International Hospital

(2023-01)

• Assisted patients and visitors with inquiries and service requests.
• Handled customer concerns professionally and efficiently.
• Coordinated appointments and provided administrative support.
• Maintained accurate records and ensured high-quality patient experience.
• Worked collaboratively with healthcare professionals and hospital departments.

WAEC (Secondary School Certificate)