Jimoh Adeniji

A young and vibrant technologist and intelligence with considerable experience in IT and sales. I recently occupied an IT engineer and sales Service delivery and I was responsible for improving Network and DevOps Engineer by over 70% according to an independent market survey.

NETWORK ENGINEER at IEFE INTERNATIONAL LTD (2022-01 – Present)

Executing Dell Server, systems, service products and Residence LTS of working by supporting their customers both remotely, data center and in office.

• Project preparation and hold meetings with customer on zoom and other platforms.
• Project deployment infrastructure and system lifecycle management
• Rack and cabling, CI/CD, LAN, WAN, VPNs, DNS, Bash shell, VLAN
• Installation, Configuration, Snapshot, Routing, Firewalls and system upgrade
• Troubleshooting system device and service to find optimal solutions
• Maintaining detailed and accurate records of customer interaction
• Manage the Network server via Virtual machines, SSH, Remote Desktop
• Using OS Red Hat Linux Ubuntu, windows
• Escalate some technical issues to a superior back-end engineer
• Responding to inquiries via email, phone, social media and online platforms
• Providing going customer support before purchase and after purchase

CUSTOMER SUPPORT at FLOUR MILLS OF NIGERIA PLC (2020-01 – 2022-12)

Execute FMN system of working by supporting their customers both Remotely And in office.

• Responding to inquiries via email, phone, social media and online platforms
• Troubleshooting product device and service to find optimal solutions
• Maintaining detailed and accurate records of customer interaction
• Escalate some technical issues to a superior back-end engineer
• Open deals and close deals
• Providing going customer support before purchase and after purchase

TELESALES at OPay & ORide (2019-01 – 2020-12)

• Manage large amounts of incoming phone calls.
• Making Opay app accessible to all customers.
• Outline the financial service of Opay app to all customers.
• Complete KYC for all Opay users.
• Generate sales leads.
• Identify and assess customers' needs to achieve satisfaction

SAMSUNG GALAXY SALES CONSULTANT – CUSTOMERS SERVICE at SAMSUNG EXPERIENCE STORE – YIELD SYSTEMS LIMITED (2014-01 – 2016-12)

I worked as a full time from January, 2014 to December 2014. I further my education to start my HND program. So, they give me opportunity to be doing part time job with them. I worked as a part time from January 2015 to December 2016.

• Marketing and selling smart phone, home appliances to the customers by telling them the specification of the smart phones and the devices.
• Having a good Communication with customers, to know what they want.
• Tells them what they need. By merchandising, presenting and persuading them.
• Installation of application for customers and teaching customers how to Uses smart phone and Installation of home appliances in customer's resident.

VAN SALES REPRESENTATIVE at RECKITT BENCKISER – AJALA MULTI-PURPOSE (2013-01 – 2013-12)

• Supplying of an FMCG sanitary product to existing and new customers.
• Marketing and driving of company vehicle.
• Managing customers account like cash, transfer and deposit.
• Using excel spread sheet to manage customer data like stocks order and stocks supplied.
• Watch out for merchandise and well visibility of Reckitt Benchiser product at the customers stores or sales point

IT at JAY – TEE & ASSOCIATES LIMITED (2012-01 – 2012-12)

SIWES at OYO STATE HOUSING COORPORATION (2010-01 – 2010-12)

National Youth Service Corp at Lagos State Government, Office of The Surveyor General (2017-01 – 2018-12)

HND in Surveying and Geoinformatics – The Polytechnic, Ibadan (2014-01 – 2016-12)

Secondary School Testimonial – ADS Comprehensive College (2001-01 – 2006-12)

First school leaving certificate – ADS Nursery and Primary School (1995-01 – 2000-12)