Regional Manager, Money Master PSB (Commercial & Digital Financial Services) - GLOBACOM LTD. - Abuja, Nigeria
(2025-01)
Directed regional commercial operations across North Central Nigeria, delivering significant revenue growth and leading a high-performing sales organization.
- Directed regional commercial operations across North Central Nigeria, delivering significant revenue growth by increasing monthly revenue from ₦500 million to ₦1.1 billion within nine months through disciplined sales execution, market expansion, strategic partnerships, and improved field productivity.
- Led and developed a regional commercial sales organization of over 100 field professionals, increasing productive field capacity by 45% through structured recruitment, coaching, performance management, and sales capability development.
- Experience establishing, maintaining, and expanding a customer base.
- Negotiated strategic partnerships with enterprise organizations and government institutions, increasing institutional transaction volumes by 40% while expanding the regional commercial customer portfolio.
- Developed and executed a regional POS deployment strategy that accelerated merchant onboarding, expanded digital payment adoption, improved transaction activity, and generated 110% revenue growth.
- Reported to senior managers and kept up to date with products and competitors.
- Championed regulatory compliance, operational governance, and audit readiness, ensuring 100% adherence to CBN and PSB regulatory requirements while supporting sustainable business growth.
Data Sales Manager - GLOBACOM LTD. - Abuja, Nigeria
(2018-07 - 2024-12)
Managed sales operations and customer portfolio development across enterprise and commercial sectors.
- Delivered 110% of annual sales targets through structured territory management, customer segmentation, pipeline development, and effective execution of regional sales strategies.
- Expanded enterprise business by acquiring more than 50 high-value customers across banking, education, hospitality, and commercial sectors, strengthening revenue streams and market presence.
- Applied customer analytics and market insights to improve sales targeting, increasing conversion rates by 33% through data-driven prospecting and solution-based selling.
- Improved customer retention by 35% through strategic account management, relationship development, customer engagement initiatives, and tailored commercial solutions.
- Managed sales performance across assigned territories by monitoring KPIs, analysing market trends, forecasting demand, and implementing corrective actions to improve commercial outcomes.
- Collaborated with internal stakeholders across marketing, operations, and customer service teams to improve customer experience, sales execution, and business growth.
Regional Sales Manager, E-Top Up (Electronic Recharge) - GLOBACOM LTD. - Abuja, Nigeria
(2017-02 - 2018-07)
Managed regional sales operations across multiple states focusing on revenue growth and market expansion.
- Delivered 41% year-on-year revenue growth across Abuja, Niger, and Nasarawa by strengthening channel performance, improving market coverage, and executing targeted regional sales strategies.
- Optimized territory management and sales processes, reducing sales cycle time by 17% while improving field productivity and execution efficiency.
- Improved sales conversion rates by 23% through structured coaching programs, sales capability development, performance tracking, and frontline team support.
- Strengthened route-to-market execution by improving channel relationships, expanding sales coverage, and enhancing customer accessibility across assigned territories.
- Analysed sales performance, customer trends, and competitor activities to identify growth opportunities and implement commercial improvement initiatives.
- Managed regional sales targets, performance reporting, and field execution activities to support revenue growth and market expansion objectives.
Head, Trade Marketing / Site Coordination - GLOBACOM LTD. - Abuja, Nigeria
(2014-07 - 2017-02)
Led trade marketing initiatives and retail execution strategies to drive market share and sales growth.
- Increased regional market share by 25% through targeted trade marketing strategies, retail activation campaigns, territory-focused initiatives, and improved market execution.
- Designed and implemented integrated commercial campaigns that increased peak-season sales by 38% through stronger customer engagement and retail channel activation.
- Collaborated with sales and supply chain teams to improve retail stock availability by 30%, strengthening customer access, product visibility, and channel effectiveness.
- Managed retail execution initiatives, including market activations, merchandising improvement, channel support, and customer engagement programs across assigned territories.
- Generated market intelligence and competitor insights to support commercial planning, product positioning, and regional growth strategies.
- Improved channel performance by strengthening field execution standards, monitoring retail activities, and supporting sustainable revenue growth.
Team Lead/Supervisor, Mobile Number Portability - GLOBACOM LTD. - Abuja, Nigeria
(2013-09 - 2014-07)
Led frontline sales teams focusing on customer acquisition and operational performance improvement.
- Exceeded mobile number portability acquisition targets by 20% through effective team coordination, customer acquisition strategies, territory management, and improved sales execution.
- Led frontline sales teams by setting performance expectations, monitoring KPIs, providing coaching support, and implementing improvement initiatives to enhance productivity.
- Reduced customer complaints by 25% through process improvements, service quality initiatives, proactive issue resolution, and stronger customer engagement.
- Developed internal training programs that improved team capability, operational readiness, and customer handling effectiveness.
- Prepared performance reports, analysed operational trends, and provided insights to support management decision-making and commercial improvements.
Sales Executive (Acquisition & Activation) - GLOBACOM LTD. - Abuja, Nigeria
(2011-10 - 2013-09)
Executed sales campaigns and customer acquisition activities across retail channels.
- Increased subscriber acquisition by 45% through targeted retail sales campaigns, territory execution, channel optimization, and effective customer acquisition initiatives.
- Improved repeat business by 11% through strategic account management, customer relationship development, and integration of customer feedback into sales activities.
- Executed retail growth initiatives across assigned territories by strengthening channel relationships, improving customer engagement, and expanding market reach.
- Identified new business opportunities through market visits, customer engagement, competitor monitoring, and localized sales activities.
- Consistently supported achievement of commercial targets through disciplined prospecting, customer acquisition, relationship management, and effective sales execution.
Support Staff, Veterinary Unit - NATIONAL YOUTH SERVICE CORPS (NYSC) - Department of Agriculture, Mikang Local Government Council, Plateau State
(2010-05 - 2011-04)
Supported agricultural field operations during the National Youth Service Corps programme.
- Supported agricultural field operations, maintained regulatory documentation, and assisted with community development activities during the National Youth Service Corps programme.
Technical Customer Service Representative - EARTHLINK COMPUTERS & COMMUNICATIONS - Sokoto, Nigeria
(2009-02 - 2010-02)
Provided technical support and customer service.
- Improved customer service delivery by reducing response time by 20% through effective technical support, issue resolution, and customer relationship management.
- Maintained customer records, resolved service issues, and supported customer satisfaction through timely communication and structured problem-solving.
