Joy Oseni

Detail-oriented Administrative Assistant with experience providing administrative, communication, and operational support in fast-paced environments. Skilled in managing schedules, coordinating appointments, handling client inquiries, maintaining accurate records, and ensuring smooth day-to-day operations. Strong communicator with excellent organizational skills, the ability to multitask effectively, and a commitment to maintaining confidentiality and professionalism.

Proficient in Google Workspace, Microsoft Office, and remote collaboration tools.

Administrative & Client Support

(2022-01 - 2024-12)

• Managed communications through email and messaging platforms, responding promptly to inquiries and follow-ups.
• Coordinated schedules and maintained organized records to support daily operations.
• Assisted with appointment tracking, reminders, and administrative documentation.
• Maintained confidentiality while handling sensitive information and records.
• Supported multiple tasks simultaneously while meeting deadlines and ensuring accuracy.

Customer Service & Administrative Support

(2024-01 - 2025-12)

• Handled customer inquiries and provided timely information and support.
• Maintained accurate records and organized digital files.
• Coordinated follow-up communications to ensure customer satisfaction and task completion.
• Assisted with scheduling activities and day-to-day administrative processes.
• Demonstrated strong communication, organizational, and problem-solving skills.

B.Sc. - Aquaculture & Fisheries Management - University of Ibadan (2026-12)