Joy Vivian

Compassionate and dedicated professional with strong interpersonal and caregiving skills

Talent

LagosMember since July 10, 2026

Person-centred care and emotional supportExcellent verbal and written communication skillsStrong observation, reporting and record-keeping abilitiesEmpathy, patience and active listeningTeamwork and collaboration with multidisciplinary teamsUnderstanding of safeguarding, confidentiality and equality & diversityBasic medication awareness and infection control practicesAbility to manage challenging behaviour calmly and professionallyTime management and prioritisation under pressureCommitment to continuous professional development

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About

Compassionate and dedicated professional with strong interpersonal and caregiving skills, seeking to transition into a rewarding role in Health and Social Care. Having recently completed the Level 2 / Level 3 Diploma in Health and Social Care, eager to apply training, placement experience, and transferable skills in communication, empathy, and teamwork to provide high-quality person-centred care. Particularly passionate about supporting vulnerable individuals and promoting dignity, independence, and wellbeing.

Experience

Health and Social Care Placement - Edsensia - Lagos

(2024-01)

Assisted patients with personal care such as bathing, dressing, and grooming.
Helped patients with feeding and mobility.
Monitored and reported changes in patients' condition.
Maintained cleanliness and infection prevention standards.
Treated patients with dignity, respect, and compassion.
Worked effectively as part of the healthcare team.
Regional team achieved over #100million in revenue in a year for the first time ever
Improved client relationships and increased sales through the organisation and implementation of various company-led lunch initiatives
Increased annual profit margin by over 5% on previous year
18% increase in business renewals

Team Leader - Edsensia Health and Social Care Placement - Lagos

(2022-05 - 2024-12)

Assisted patients with personal care such as bathing, dressing, and grooming.
Helped patients with feeding and mobility.
Monitored and reported changes in patients' condition.
Maintained cleanliness and infection prevention standards.
Treated patients with dignity, respect, and compassion.
Worked effectively as part of the healthcare team.
Consistently achieved team targets, reaching 150% revenue against plan during whole period of employment
Organised the company Christmas party on an annual basis, which helped to boost staff morale by X%.
Designed and implemented a quarterly team building event in order to improve communication, relationships, and goal alignment.
Brought in a number of major new clients, including companies X, Y and Z
Attended a number of client meetings to ensure excellent account management was maintained
Provided training, support and call coaching for new starters, as well as my own team members
Extensively improved product knowledge, leading me to become the Sales Trainer for the whole South East region

Health Care Assistant - Edsensia Health and Social Care Placement - Lagos

(2011-07 - 2015-05)

Hit my revenue targets for twelve consecutive periods
Brought in #2,000,000 worth of new business during my time of employment
Provided excellent account management to all clients, resulting in numerous testimonials
Named Sales Executive of the Period on three separate occasions