Jude Afamah

Results-driven Fleet Supervisor possessing a background in warehouse ERP systems and logistics management. Skilled in utilizing Excel dashboards and conditional formatting to enhance vehicle tracking and maintenance reporting. A dedicated advocate for road safety, with proven experience in developing comprehensive training programs for defensive driving and hazard perception to minimize operational risks and maximize fleet uptime.

Fleet Supervisor at Loha Mobility (Carloha Limited) (2025-01 – Present)

• Ensure fleet safety by implementing regular vehicle inspections.
• Assist in recruitment process of drivers, ensuring only qualified individuals were brought onboard.
• Implemented new tracking system to improve real-time logistics information.
• Trained drivers in safe and efficient driving techniques, promoting a culture of safety within the team.
• Collaborate with other departments to synchronise operations and achieve organisational objectives effectively.
• Maintain vehicle logs, ensuring accurate record-keeping practices were upheld across the fleet operation.

ERP Officer at M&G Stationery (2024-01 – 2025-01)

• Analyzing SAP ERP data to identify trends, risk and opportunities for process improvement.
• Maintained clear and accurate documentation for all warehouse ensure all paper work is filed and stored properly.
• Monitoring data accuracy and ensuring real-time visibility of stock levels.
• Generate periodic from SAP ERP to support decision-making in procurement and warehouse management.
• Worked with procurement, sales and customer service teams to ensure smooth and seamless operations.

Research Assistant (Remote) at Mystr33t (2021-01 – 2023-01)

• Conduct statistical analyses of data.
• Preview print and online resources to gather information.
• Create presentation slides, and questionnaires to help researchers present findings.
• Manage and respond to project related mails.
• Maintain accurate records of questionnaires, safeguarding the confidentiality of subjects, as necessary.
• Collect and analyze data using Microsoft Excel and Power Bi.

Assistant Operations Manager at Espreza Limited (2017-01 – 2021-01)

• Managed stock control and inventory.
• Reviewed workloads and manpower to ensure targets are met.
• Supported the CEO and executive team's vision process ideals.
• Documented procedures for third party monitoring.
• Ensured that health and safety regulations are followed.
• Ensured staff working on processes are happy and operating efficiently.
• Supported all functions of the business to work together.

Customer Relations Officer at CleanAce Solutions Limited (2015-01 – 2017-01)

• Consistently improved customer satisfaction through expert resolution of conflicts, issues and concerns.
• Promptly responded to general inquiries from staff, and clients via telephone, mail, and e-mail.
• Cross trained and provided back-up for other customer service representatives when needed.
• Excelled in exceeding daily sales, cash, booking and tagging target.
• Evaluated customer feedback and incorporate process improvement.
• Performed data entry and retrieval with software such as Microsoft Office (Word, Excel) and CRM software (Echelon).
• Provided proper refund and compensations to customers on time.
• Maintained complete and accurate customer correspondence data.
• Participated in various business meeting for customer care service.

Retail Marketing Officer at Union Bank of Nigeria PLC (2014-01 – 2015-01)

• Customer acquisition via the sale of the bank retail products.
• Driving liability balance of accounts opened through excellent service delivery.
• Ensured customers apply for our electronic product.
• Cross sell other bank product and services to customers acquired.
• Participated in market storms, events and outdoor marketing.
• Provided leads for branches and supervisors to enable the development of key relationships.
• Ensured consistent high-quality service delivery to customer.
• Provided daily sales report to the branch and sales supervisor.

B.Sc./Ed in Business Education – Ambrose Alli University (2008-01 – 2012-01)