Kaadra Louisa

Strategic and empathetic HR Professional with 4+ years of experience aligning human resources initiatives with overarching business goals.

Human Resource Manager (On-site) - Carmedis Limited - Lagos State

(2025-06)

• Managed end-to-end recruitment: Sourcing, screening, interviewing, selection and Onboarding processes.
• Supported employees' relations, engagement and Performance Management Processes.
• Coordinated training, professional development and employee benefits programs.
• Analyzed HR metrics, contributed to culture-building initiatives and organized employees event.
• Updated training processes by reviewing existing documentation feedback from associates and working with legal compliance team to ensure available information accuracy and usability.

HR Technical Recruiter (Remote) - Punch Digital Agency - Lagos State

(2025-02 - 2025-05)

• Managed end-to-end recruitment: Sourcing, screening, interviewing, selection and Onboarding processes.

Human Resource Generalist (On-site) - Ant Recycling limited - Lagos State

(2021-01 - 2025-05)

• Managed end-to-end recruitment: Sourcing, screening, interviewing, selection and Onboarding processes.
• Supported employee's relations, engagement and Performance Management Processes.
• Coordinated training, professional development and employee benefits programs.
• Analyzed HR metrics, contributed to culture-building initiatives and organized employees event.
• Updated training processes by reviewing existing documentation feedback from associates and working with legal compliance team to ensure available information accuracy and usability.

Customer care/account officer - Verbum Networks Ltd - Samonda Ibadan

(2019-01 - 2020-12)

• Helped all customers find satisfactory solutions by responding promptly to customer's inquiries through phone calls, emails or social media. Acknowledging and resolving customer's complaints, constant communication with the customers through various channels to ensure that they are enjoying the services and products they paid for, issuing invoices when need be and contacting customers on time about transactions to be made.
• Trained new customers/staff members on ICT programs like computer Networking, Ms. packages, Corel draw etc. either through physical classes or zoom application.
• Maintained high level of profitable financial records by minimizing expenses and avoiding much loss, handling accounts receivable and account payable effectively, Resolving accounts to general ledger, keeping records of customers interactions, transactions, comments, complaints.

Senior Secondary School Agric Teacher (NYSC) - Army day school Bori Camp - port Harcourt, Rivers State

(2016-11 - 2017-11)

• Delivered lessons with my well planned and prepared agricultural science lesson note.
• Built students' independent study habit by performing pop quiz over the previous lesson to ensure students are retaining the information.

Senior Secondary School Mathematics Teacher - Godly brain Academy - Aba, Abia State

(2015-01 - 2016-10)

• Planned, prepared and delivered mathematics lessons with my mathematics lesson note.
• Supported the leadership team to implement the school's development plan, Involved the students in full practical and interactive activities, Inspired critical thought and moral values.

Quality control personnel and lab analyst - Oak group of company - Ibafo, Ogun State

(2013-01 - 2013-08)

Industrial training

• Carried out physiochemical and microbiological analysis on Lasena table water, Isheri olofin community water and the artesian well water.
• Excellent provision of cost effective and quality products that respond to market needs and stakeholder's value.

Professional certification - Human Resource management - Pan Africa school of graduate studies (2018)

B.Sc. - Microbiology - Imo State University Owerri (2014)