Kachinah Ngover

Detail-oriented and reliable Mass Communication graduate with hands-on experience in teaching, customer interaction, and administrative support. Demonstrates strong communication and interpersonal skills, adaptability, and a collaborative work ethic. Committed to delivering quality service, supporting organizational objectives, and maintaining a professional and positive work environment.

Guest Service Representative

• Provided excellent customer service to guests.
• Handled customer enquiries and resolved complaints professionally.
• Maintained a welcoming and friendly environment.
• Worked effectively with team members to achieve organizational goals.

Customer Service

• Attended to clients and visitors professionally.
• Managed front desk operations.
• Answered telephone calls and scheduled appointments.
• Maintained accurate records and documentation.

Ordinary National Diploma (OND) - Journalism (2015)

Senior Secondary School Certificate - WAEC (2012)

First School Leaving Certificate (2005)