Kelvin Cool
Data Analyst | Business & Operations Analytics
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About
Results-driven Data Analyst with professional experience turning business data into actionable insights, supporting revenue growth, improving customer retention and strengthening sales and marketing decisions. Experienced in analytical research, reporting, stakeholder communication and cross-functional collaboration.
At Cway
Food and Beverages, contributed to initiatives associated with a 40% increase in annual revenue and a 20% client-retention rate through strategic partnerships, targeted outreach and customer-feedback processes. Seeking a Data Analyst, Business Analyst, MIS/Reporting, Operations or related role where analytical and business skills can create measurable impact.
Experience
Data Analyst - Cway Food and Beverages - Ado-Odo/Ota, Ogun State
(2023-11 - 2025-01)
Analysed business and customer information to support commercial decisions, sales activities and performance improvement.
- Contributed to a 40% increase in annual revenue through strategic partnerships and targeted outreach initiatives.
- Collaborated with product and marketing teams to develop targeted sales materials, improving sales-process efficiency and maintaining consistent messaging across channels.
- Supported customer-retention initiatives that contributed to a 20% client-retention rate through customer-feedback loops and tailored support solutions.
- Conducted analytical research and translated findings into practical insights for business and customer-facing teams.
- Worked collaboratively across teams while maintaining strong attention to detail, organization and timely delivery of assigned tasks.
Education
Bachelor of Science (B.Sc.) - History and International Relations - Osun State University (2023)