Mankyen Wallen
Hospitality & Customer Service
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About
A hardworking, polite and responsible recent graduate with practical experience in restaurant and hospitality environments. I have strong communication and interpersonal skills, enjoy interacting with customers, and work well as part of a team. I am organised, willing to learn and able to work effectively in a busy environment while maintaining a professional attitude.
Experience
Waitress at Ibro fish Restaurant (2022-09 – 2023-02)
- Took customers' orders accurately and provided friendly table service.
- Attended to customer requests politely and professionally.
- Maintained cleanliness and proper presentation of the dining area.
- Worked with other staff to ensure smooth service and customer satisfaction.
Cashier at Village Chief Restaurant (2024-01 – 2024-03)
- Received and processed customer payments accurately.
- Assisted with billing and maintained accuracy when handling transactions.
- Communicated respectfully with customers and responded to enquiries.
- Worked with other members of staff in a busy restaurant environment.
Waitress at Village Chief Restaurant (2025-01 – 2025-03)
- Provided friendly and efficient table service to customers.
- Took orders and assisted customers with their requests.
- Helped maintain cleanliness and orderliness within the restaurant.
- Assisted with general restaurant duties as required.
Industrial Training / SIWES at Nigeria Police Force, Plateau State Command (2025-01 – 2025-12)
- Gained practical experience in a professional working environment.
- Developed communication, teamwork and organisational skills.
- Learned the importance of responsibility, confidentiality and professionalism.
Education
Secondary School Certificate – St. Louis College (2014-01 – 2020-12)
B.Sc. in Criminology and Security Studies – Nigerian Army University Biu (NAUB) (2023-03 – 2026-08)
