Mary Ojo

Dedicated and detail-oriented Virtual Assistant with strong skills in administrative support, communication, scheduling, customer service, and research assistance. An English student with excellent written and verbal communication skills, passionate about helping businesses and professionals stay organized and productive. Proficient in digital tools such as Google Workspace, Microsoft Office, Canva, and ChatGPT.

Recognized for professionalism, adaptability, and commitment to delivering quality results.

Customer Service at Credlancheltd (2025-08 – 2025-09)

• Assisted customers with inquiries and support
• Managed calls, messages, and front desk communication
• Maintained organized customer records
• Provided administrative and customer support services
• Ensured professional and positive customer experience

Virtual Assistant at Express Tech Academy (2026-04 – Present)

• Managed emails and responded to client inquiries professionally
• Scheduled appointments and organized calendars
• Conducted internet research and compiled information accurately
• Assisted with data entry and file organization
• Supported clients with administrative and customer service tasks
• Created and managed documents using Google Workspace and Microsoft Office
• Assisted with social media support and content organization
• Maintained effective communication and timely task completion
• Managed multiple tasks while meeting deadlines
• Provided reliable remote support to improve productivity

B.A in English – Mountain Top University (2022-10 – 2026-07)