Maryam Lawal

Customer Service and Business Administration professional with experience in banking, marketing, education, and entrepreneurship. Skilled in customer relationship management, brand management, operations, marketing, communication, and problem-solving. Proven ability to improve customer satisfaction, manage business operations, and contribute to organizational growth.

Founder & Brand Manager at Scentbytkay (2024-01 – Present)

• Founded and manage a fragrance brand.
• Oversee branding, marketing, customer engagement, order fulfilment, and daily operations.
• Develop marketing campaigns and maintain brand identity.
• Manage customer relationships and business growth.

Customer Service Officer at Abbey Mortgage Bank (2023-01 – 2024-12)

• Handled customer inquiries and account-related issues.
• Processed banking transactions and account openings.
• Educated customers on banking products and services.
• Maintained accurate customer records.

NYSC Corps Member at Umuobiala Community Secondary School (2022-01 – 2023-12)

• Taught Business Studies and Government.
• Prepared lessons, assessments, and maintained student records.

Marketing Staff at Ayoade Organics (2020-01 – 2021-12)

• Developed digital marketing campaigns.
• Created promotional materials.
• Conducted market research.

Factory Intern at Sharp Sharp Factory (2014-01 – 2014-12)

• Supported production, quality control, inventory, and documentation.

B.Sc. in Business Administration – Ekiti State University (2015-01 – 2021-12)

SSCE – Scholars Meezan College (2008-01 – 2014-12)

FSLC – St. Fidelis Nursery & Primary School (2000-01 – 2006-12)