Mayowa Ashiru

Calm, reserved and a vast learner

Call Center Agent at OKash Loan App (2024-01 – 2026-12)

• Handled inbound and outbound customer calls, addressing loan inquiries, repayment issues, and account concerns.
• Provided professional customer support while maintaining high customer satisfaction and resolution rates.
• Assisted customers with loan application processes and guided them through digital platform usage.
• Maintained accurate customer records and escalated complex issues to appropriate departments when necessary.

Imports & Clearing Officer at Sun Group (Viramsun Nigeria Ltd) (2018-01 – 2024-12)

Process and manage end-to-end import documentation including Form M, Letters of Credit, and PAAR, ensuring full regulatory compliance. Liaise with banks, customs authorities, and regulatory bodies to expedite approvals and minimise transaction delays. Prepare and review official correspondence including credit applications, payment instructions, and foreign exchange requests.

Streamlined the import documentation process, reducing turnaround time and improving departmental efficiency. Serve as the key point of contact for cross-functional stakeholders on all trade finance and logistics matters.

Secondary School Teacher (NYSC) at Okigwe National Grammar School (2016-01 – 2017-12)

• Delivered instruction in Agricultural Science, Mathematics, Basic Science, and Basic Technology to secondary school students.
• Designed and implemented structured lesson plans, contributing to measurable improvements in student performance.
• Coordinated extracurricular activities including sports events and school examinations.

Laboratory Technician at Mcred Hospitals Ltd (2014-01 – 2015-12)

• Collected, processed, and analysed medical specimens across hematology, microbiology, and biochemistry departments.
• Produced accurate, timely diagnostic reports to support clinical decision-making by medical staff.
• Maintained laboratory hygiene standards and ensured proper handling, storage, and calibration of equipment.

B.Sc. in Microbiology – Olabisi Onabanjo University (2016-12)