Mba Chidinma

Detail-oriented and customer-focused professional with years' experience in administration, sales, and customer service across banking and retail sectors. Currently with Ecobank Nigeria, providing administrative support, attending to visitors/customers, at the front desk ensuring compliance with banking standards. Skilled in stock management, cashier duties, and sales representation with a proven track record of building client relationships and maintaining accurate records.

BSc holder in Political Science. Known for reliability, strong communication, and ability to work effectively in fast-paced environments.

Frontline Representative at Ecobank Nigeria (2025-01 – Present)

Administrative Support / Front Desk / Customer Service

• Provide administrative support and manage daily front desk operations
• Attending to visitors and maintaining daily records
• Attend to customer inquiries, and complaints professionally
• Support documentation and record-keeping for new employees and NYSC members

Sales Representative / Administrative Support at Franken Global Ltd (2023-01 – 2024-12)

• Achieved sales targets through relationship building and customer engagement
• Assisted with administrative tasks, data entry, and filing
• Managed stock levels and ensured accurate inventory records

Sales Representative / Stock Keeper at Uche Frank Building Materials (2017-01 – 2018-12)

• Managed sales of building materials and maintained customer relationships
• Oversaw stock keeping, product arrangement, and inventory tracking
• Delivered frontline customer service and handled cash sales

Bachelor of Science in Political Science – Abia State University (2019-01 – 2022-12)