Miracle Tanko

Processing deposits and withdrawals: Receiving cash and checks, verifying amounts, and accurately updating account balances in the core banking system.

Cashing checks: Validating signatures, ensuring sufficient funds, and checking for signs of forgery.

Foreign currency exchange: Calculating and exchanging currencies accurately based on daily rates.

Bank Teller at United Bank For Africa (2019-12 – 2021-01)

• Processing deposits and withdrawals: Receiving cash and checks, verifying amounts, and accurately updating account balances in the core banking system.
• Cashing checks: Validating signatures, ensuring sufficient funds, and checking for signs of forgery.
• Foreign currency exchange: Calculating and exchanging currencies accurately based on daily rates.

Industrial Training at Guaranty Trust Bank (GTB) (2018-12 – 2019-11)

• Customer Service Assistance: Guiding customers on how to fill out deposit, withdrawal, or transfer slips, and answering basic inquiries about account features.
• Queue Management: Managing customer traffic in the banking hall to ensure a smooth flow toward tellers or customer care representatives.
• Digital Banking Support: Teaching customers how to use the bank's mobile applications, USSD codes, or Automated Teller Machines (ATMs).

Receptionist at Hub Hotel (2015-02 – 2016-09)

• Greeting visitors: Welcoming clients, vendors, and guests warmly and professionally upon arrival.
• Visitor registration: Ensuring all guests sign in, issuing security badges, and tracking visitor logs.
• Lobby maintenance: Ensuring the reception area and waiting room remain clean, organized, and stocked with corporate literature.

Bachelor of Art en Business Administration in Business Administration – Bayero University Kano (2023-07)

Professional Diploma en Leadership & Business Management in Leadership & Business Management – Taraba State Business School (2022-04)

National Diploma en Office Technology and Management in Office Technology and Management – Federal Polytechnic (2018-10)

Senior Secondary School en NECO – Gateway Comprehensive Secondary School (2015-07)

First School Leaving Certificate en – Nwulwa Primary School (2010-08)