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Mitchel Morgan

Mitchel Morgan

Customer care representative

Talent
Lagos, LagosMember since February 8, 2023
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About

A goal getter, self motivated and target oriented individual with unique ability to adapt easily to novel and challenging situation. A person with good sense of human relation, Transparent, Loyal, Integrity, Creative, Social, Good team player and one who constantly strives for excellence.

Experience

  • Manage large amount of incoming calls.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Collection complains from client and giving them feedbacks.
  • Keep records of customer interactions, process customer accounts and files documents.
  • Give out loans to customers and remind them of the due date.

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Education

  • Relationship management skills
  • Customer Orientation
  • Planning and Organizing
  • Time management skill
  • Safety and Health Compliance
  • Intermediate Microsoft Office Skill-set
  • Mobile Application Support
  • Intermediate Data Analysis Skill-Set

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