Mitchel Morgan
Customer care representative
Talent
Lagos, LagosMember since February 8, 2023
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About
A goal getter, self motivated and target oriented individual with unique ability to adapt easily to novel and challenging situation. A person with good sense of human relation, Transparent, Loyal, Integrity, Creative, Social, Good team player and one who constantly strives for excellence.
Experience
- Manage large amount of incoming calls.
- Greet customers warmly and ascertain problem or reason for calling.
- Collection complains from client and giving them feedbacks.
- Keep records of customer interactions, process customer accounts and files documents.
- Give out loans to customers and remind them of the due date.
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Education
- Relationship management skills
- Customer Orientation
- Planning and Organizing
- Time management skill
- Safety and Health Compliance
- Intermediate Microsoft Office Skill-set
- Mobile Application Support
- Intermediate Data Analysis Skill-Set