Moses Abuo
Results-driven professional with 5+ years of experience in financial services, sales, and marine operations
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About
Results-driven professional with 5+ years of experience in financial services, sales, and marine operations. Skilled in customer service, loan sales, and cargo supervision with a proven track record of meeting KPIs, resolving client concerns, and driving process efficiency. Adept at problem-solving, teamwork, and adapting quickly in fast-paced environments.
Experience
Cargo Supervisor at ELAN STAR MARINE NIG. LTD. (2022-11 – 2025-12)
- Supervise cargo handling operations ensuring compliance with safety and quality standards.
- Collaborate with crew to achieve operational efficiency and timely task completion.
- Maintain accurate records of cargo movement and resolved minor technical issues.
- Supported team training initiatives, improving overall job performance.
Loan Sales Agent at UNION BANK OF NIGERIA (2018-05 – 2022-06)
- Marketed loan products, increasing customer acquisition and retention through proactive engagement.
- Analyzed applicants' financial data to determine loan feasibility, reducing risk of default.
- Prepared and submitted credit applications for verification, ensuring accuracy and compliance.
- Resolved customer complaints promptly, achieving high satisfaction rates.
- Collaborated with underwriting, legal, and operations teams for seamless loan processing.
Direct Sales Agent at UNION BANK OF NIGERIA (2018-05 – 2018-09)
Promoting and selling all banking products to NTB customers, and providing good customer service to all walk-in customers through Field sales, calls, and relationship building.
Education
Bachelor of Science in Statistics – Cross River State University of Technology (2010-01 – 2015-09)
