NETWORK ENGINEER at NESTOPIA LIMITED (2024-05 – Present)
- Provide advanced technical support for network infrastructure including routers, switches, firewalls, and Wi-Fi.
- Troubleshoot LAN/WAN connectivity, device-specific issues, and internet performance.
- Troubleshooting, resolving, and communicating networking issues to other employees and management
- Monitoring computer systems to improve network performance for all systems
- Installing and configuring Cisko router and switches.
- Monitor and optimize system performance using network analysis and visualization tools
- Troubleshoot and resolve network connectivity, performance, and security issues for 100+ users
- Monitor network performance and ensuring optimal utilization of resources
IT SUPPORT SPECIALIST at SEAP 89.1 FM (2024-02 – 2024-04)
- Configured and deployed new network hardware/software for improved connectivity.
- Supported and maintained LAN/WAN and wireless networks, ensuring minimal downtime.
- Conducted regular maintenance of network security systems and endpoint protections
- Configured DHCP, and static routing
- Troubleshoot issues on device-specific problems, network performance and internet
- Delivered support for internet service and connectivity-related issue
- Documented the IT problems encountered and developed the most fitting solutions.
IT SUPPORT INTERN (NYSC) at EZINNE ICT CENTER (2021-05 – 2022-05)
- Assisted in troubleshooting LAN/WAN connectivity issues for 50+ end-users.
- Supported installation and configuration of switches and access points.
- Documented network changes and provided first-level support for hardware/software issues
- Assisted in configuring printers, wireless networks, and shared drives
- Monitored and maintained the ICT center network.
- Installed and configured networking devices to ensure seamless internet and system operations
