Nathaniel Esther
Customer Support | Administrative Professional | Virtual Assistant
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About
Customer-focused and detail-oriented administrative professional with experience providing customer support, managing administrative operations, maintaining accurate records, and coordinating office activities. Proficient in Microsoft Office, Google Workspace, and digital record management, with excellent communication, organizational, and problem-solving skills. Adept at building positive client relationships, handling inquiries professionally, and supporting teams in fast-paced environments while maintaining confidentiality and accuracy.
Experience
ADMINISTRATIVE ASSISTANT - JSAY Prevarsity - Ibadan
(2025-11 - 2026-04)
- Responded professionally to student and parent enquiries through phone, email, and WhatsApp.
- Assisted prospective students with registration procedures and administrative documentation.
- Maintained accurate student records and updated administrative documents using Microsoft Excel and Google Workspace.
- Coordinated communication regarding schedules, examinations, and important announcements.
- Organized office records and ensured confidential information was handled appropriately.
- Supported daily administrative operations while maintaining excellent customer service standards.
FRONT DESK OFFICER - BARR. NWAJI & CO. - IBADAN
(2021-03 - 2023-07)
- Welcomed clients and provided professional customer service both in person and via telephone.
- Responded promptly to client enquiries and directed requests appropriately.
- Maintained confidential client records and administrative documentation.
- Assisted with scheduling appointments and coordinating office activities
Education
NATIONAL DIPLOMA - Computer Science - Federal college of Animal Health Production & Technology (2023 - 2025)
S.S.C.E - Bethel city College (2014 - 2020)


