Sales Operations Management
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Highly motivated self-starter with an extensive track record of improving sales effectiveness, processes and strategy; thereby providing a standard transactional operation from order initiation to product payment, subsequently meeting sales targets and overall customer satisfaction. Effected an estimated revenue growth of 20% within six months on assumption of the role.
Managed sales operations across categories (Snacks, Ice-cream and Water), identifying gaps and opportunities for improvement. Implemented improvements to sales effectiveness, processes, and strategy resulting in a 31% increase in sales revenue.
Masters of Business Administration, MBA with specialization in Human Resource.
