Ogechi Elugwara

Ogechi Rita Elugwara is a highly motivated individual with excellent organizational and innovative skills that have led to success in a variety of industries. With 5 years of experience in Customer Success Management, data preparation, data analysis and reporting, and IT support.

I am a highly resilient and effective communicator. With a demonstrated track record of exceeding customer expectations and meeting revenue targets.

In my current role as a master data report analyst, I leverage my skills to provide various reliable analytic reports which guides decision making to achieve high customer satisfaction.

• Managing Telesales Product and Data model using Virto Commerce and Excel to ensure optimal efficiency in application usage by 50%.
• Supporting Telesales stakeholders with data integrity of new customers for sales deployment by 80%.
• Providing insights from historical data for various departments to create informed promotional activities.
• Managing Stakeholder engagements to verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Creating reports based on analyzed data for top management reports.

Bachelor in Science Education