Ojochogwu Blessing Omale

A dedicated and result-oriented Customer Service Professional and Virtual Assistant with hands-on experience in managing online store operations, improving client relations, and driving revenue growth. Skilled in managing client inquiries, public speaking, and coordinating virtual tasks effectively. Eager to leverage strong communication and problem-solving skills to deliver top-tier support and add value to a dynamic team via Jobberman.

Virtual Assistant - Express Online Store - Remote

(2025-10 - 2026-01)

• Managed daily store operations, product listings, and digital customer correspondence to ensure seamless transactions.
• Increased sales revenue by actively engaging potential leads and resolving customer inquiries efficiently.
• Addressed and resolved consumer complaints with high professionalism, ensuring a positive brand reputation and customer retention.
• Streamlined order processing workflows, reducing response times and improving customer satisfaction ratings.

B.Sc. - English Language - University of Lagos (2028)