Okeowo Matthew
STORE OPERATIONS | INVENTORY MANAGEMENT | CUSTOMER SERVICE
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About
A reliable, organised and customer-focused professional with practical experience in restaurant management, shift supervision, stock monitoring, inventory control and daily business operations. Experienced in recording goods received and issued, monitoring stock levels, identifying shortages, coordinating staff and maintaining effective customer service. Computer-literate, with knowledge of Microsoft Word, email, internet use and online applications.
Also brings strong communication, problem-solving, record-keeping and business management skills developed through years of employment and self-employment. Possesses basic knowledge of electronics and is willing to learn Sun King products, store procedures and inventory systems. Ready to resume immediately and committed to maintaining accurate stock records, supporting efficient store operations and delivering excellent customer service.
Experience
RESTAURANT MANAGER - Mummy Delicious Food Services
(2019 - 2025)
- Supervised daily restaurant operations to support smooth and efficient service delivery.
- Monitored stock levels and identified shortages of essential items.
- Kept records of goods received and goods issued for operational use.
- Monitored inventory movement and communicated stock shortages when identified.
- Coordinated staff duties and supported teamwork and accountability.
- Attended to customer concerns and promoted good customer service.
- Assisted in resolving daily operational challenges and maintaining business standards.
- Supported the efficient use of materials and resources to reduce avoidable waste.
SHIFT MANAGER - Mummy Delicious Food Services
(2019 - 2025)
- Coordinated staff activities and responsibilities during assigned shifts.
- Monitored staff performance and ensured duties were carried out appropriately.
- Communicated operational needs and challenges to management.
- Supported customer service and helped resolve routine service issues.
- Assisted with monitoring available supplies and reporting stock-related concerns.
- Encouraged teamwork, discipline and accountability among staff.
PROFESSIONAL PHOTOGRAPHER / SELF-EMPLOYED - Osmoshine Photography - Ijebu-Ode, Ogun State
(2011)
- Manage photography assignments, client bookings and service delivery.
- Handle and maintain photography equipment and accessories responsibly.
- Communicate with clients to understand their needs and provide suitable services.
- Manage business activities, schedules and customer relationships.
- Maintain organisation of equipment and materials used for assignments.
- Coordinate assignments and work to meet agreed deadlines.
- Apply problem-solving and attention to detail in daily business activities.
Education
Senior Secondary School Certificate (SSCE/WAEC) - Secondary School Education
Nigeria Certificate in Education (NCE) Programme — Studies Undertaken