Customer success
Send a job offer directly to this candidate
Analytically focused business professional with diverse experience across sectors, including business analysis, financial reporting, operations optimisation, and performance measurement. Skilled at converting raw data into actionable insights that aid strategic decisions, enhance process efficiency, and monitor KPIs. Currently expanding technical expertise in business intelligence and data analytics, while building on a background in strategy, finance, and operations.
Business Development Manager / Analyst at Valugate Consulting (2024-08 – 2026-01)
Conducted data and competitor analysis to support client strategy engagements. Collected, cleaned, and analysed business data to identify growth opportunities and inefficiencies. Assisted consultants in translating client requirements into structured business analysis deliverables. Supported the preparation of reports, presentations, and insight-driven recommendations.
Finance Officer at Papiee's Meatro (2020 – 2024)
Analysed daily, weekly, and monthly sales and expense data to support management decision-making. Developed structured financial reports covering procurement, logistics, inventory, and cash flow. Tracked financial KPIs and highlighted cost-saving opportunities across multiple outlets. Utilised QuickBooks to maintain accurate, auditable financial records and reconciliations. Supported payroll analysis and cash management activities.
Administrative Officer at Fortress Children's School (2016 – 2021)
Maintained financial and administrative records, reconciliations, and petty cash analysis. Generated operational and performance reports for school leadership. Supported recruitment screening processes and documentation management. Managed stakeholder queries using structured communication and record-keeping systems.
Strategic Management / Admin Officer at Jesus House of All Nations (2014 – 2016)
Conducted customer satisfaction research and analysed feedback data. Optimised reporting systems, contributing to a 25% improvement in compliance ratings. Supported strategic planning, budgeting, and cost-optimisation initiatives. Prepared analytical reports, proposals, and performance reviews for leadership.
Operations / Admin Assistant at Residential Care Services Ltd (2012 – 2014)
Analysed operational workflows to identify bottlenecks and compliance risks. Supported supply chain process improvements, resulting in an average 15% KPI improvement. Developed record management systems to enhance regulatory compliance. Defined and monitored operational KPIs and performance metrics.
MSc in International Business – Coventry University (2015 – 2016)
Extended Diploma in Strategic Management & Leadership (PGD) – St. Patrick's College (2013 – 2014)
Diploma in Business Administration (IAM Level 4-7) – London College of Management Studies (2009 – 2013)
