Olabisi

Senior sales and key account management professional with over 5 years of experience driving revenue growth and building high-value client relationships within the financial services and trading sector. Skilled in KYC and client onboarding, and financial markets with a consistent record of meeting and exceeding sales targets. Combines strategic account management with hands-on team leadership paired with a background in customer support that shaped a client-first approach to relationship management.

Senior Client Relationship Manager at Xellion Forex Broker (2026-04 – Present)

• Manage a portfolio of high-value clients within the financial markets space, consistently meeting and exceeding monthly sales targets.
• Achieve an average 12% lead-to-client conversion rate, well above industry bench marks, through effective prospecting and relationship building.
• Grew client base by approximately 25% through proactive outreach and strong client retention.
• Apply strong working knowledge of financial markets and currency conversion to advice clients and structure suitable solutions.
• Conduct KYC and client onboarding processes, ensuring full compliance with regulatory and internal standards.
• Build and sustain long-term client relationships that drive repeat business and referrals.

Senior Key Account Manager at EXCO Trader Ltd. (2022-10 – 2026-03)

• Led strategic partnerships with key clients to drive revenue growth and maximize account value.
• Managed and coached a team of 8 account managers, providing strategic direction to drive performance and client satisfaction.
• Delivered tailored sale strategies aligned with client needs, increasing engagement and retention.
• Reviewed and approved client KYC documentation, ensuring full compliance with regulatory and internal onboarding standards.

Key Account Manager at EXCO Trader Ltd. (2021-05 – 2022-10)

• Managed a portfolio of key accounts, ensuring consistent revenue growth and client satisfaction.
• Proactively identified client needs and delivered customized solutions to enhance the customer experience.

Sales Executive at EXCO Trader Ltd. (2020-11 – 2021-04)

• Developed and maintained a strong sales pipeline, ensuring a steady flow of new business opportunities.
• Used data driven insights to identify promising prospects and craft persuasive pitches that closed deals.

Customer Support Representative at Paritie Ltd. (2019-04 – 2020-03)

• Provided frontline support, addressing customer inquiries and resolving issues efficiently.
• Maintained a high standard of customer satisfaction through effective communication and problem solving.
• Identified common pain points in service processes and suggested improvements.

Administrative Intern at Paritie Ltd. (2018-11 – 2019-04)

• Assisted in office operations, managing documentation and coordinating administrative tasks.
• Maintained accurate records using suitable data collection and file management systems.

BTech in Microbiology – Federal University of Technology, Minna, Nigeria (2018)