Oladepo Anu

Dedicated and customer-focused professional with experience in customer service, healthcare support, caregiving, and sales assistance. Skilled in handling customer inquiries, resolving complaints, maintaining strong client relationships, and providing quality patient support services. Possesses strong communication, multitasking, and interpersonal skills with the ability to work effectively in fast-paced environments.

Experienced in administrative support, patient care assistance, customer relationship management, and sales support. Seeking opportunities in Customer Care, Medical Assistance, Sales Representation, or Caregiving roles where I can contribute positively to organizational growth and customer satisfaction.

Customer Care Representative - His Hope Organization - Lagos, Nigeria

(2025-01)

• Respond to customer inquiries and provide accurate information about services.
• Handle customer complaints professionally and ensure timely resolution.
• Maintain positive relationships with clients through excellent communication skills.
• Assist customers with service requests and follow-up support.
• Record customer interactions and maintain updated client information.
• Collaborate with team members to improve customer satisfaction and service delivery.

Customer Care Representative / Pharmacy Assistant - Vineyard of Grace Hospital - Lagos, Nigeria

(2022-01 - 2023-12)

• Assisted customers and patients with inquiries regarding hospital and pharmacy services.
• Supported pharmacists in organizing medications and maintaining proper inventory records.
• Attended to customer complaints and ensured quality service delivery.
• Maintained proper documentation and patient information records.
• Assisted with dispensing support under supervision and ensured compliance with safety procedures.
• Worked closely with healthcare staff to improve patient and customer satisfaction.

Nursing Assistant - Lifeseed Hospital - Lagos, Nigeria

(2021-01 - 2022-12)

• Assisted nurses and doctors with patient care and basic medical procedures.
• Helped monitor patient conditions and reported observations to medical staff.
• Maintained patient comfort, hygiene, and safety within the hospital environment.
• Ensured proper sanitation and infection control practices.
• Assisted patients with mobility, feeding, and daily living activities.
• Supported healthcare professionals in delivering quality patient care.

Ordinary National Diploma (OND) - Science Laboratory Technology (SLT) - OSUN STATE POLYTECHNIC (IREE)

Lower Credit - OSUN STATE POLYTECHNIC (IREE) (2023-01 - 2025-12)

West African Senior School Certificate Examination (WAEC) - Ogbomosho Grammar School (2018-01)