Olafimihan Akinola

Results-driven restaurant manager with extensive experience in overseeing daily operations, improving customer satisfaction, and leading high-performing teams. Strong leadership, problem-solving, and decision-making abilities, with a track record of enhancing operational efficiency. Adept at staff training, inventory management, and maintaining high service standards.

Restaurant Manager - THE CARPENTERS RESTAURANT AND LOUNGE

(2023-10)

• Oversee daily restaurant operations, ensuring excellent customer service and staff coordination.
• Train, schedule, and manage a team of employees to optimize performance.
• Monitor inventory, ordering supplies to maintain optimal stock levels.
• Handle customer inquiries and resolve complaints efficiently.
• Implement and enforce restaurant policies to improve efficiency and customer satisfaction.

Restaurant Manager - KRISPY KREME COFFE AND DOUGHNUT

(2020-05 - 2023-08)

• Supervised and managed restaurant operations, ensuring high service standards.
• Trained and mentored staff to enhance productivity and customer service.
• Developed strategies to increase sales and customer retention.
• Managed cash handling, financial reporting, and budget tracking.

Shift Manager - COLD STONE CREAMERY

(2018-12 - 2020-03)

• Assigned daily tasks to employees and ensured smooth operations.
• Managed cash registers, balanced accounts, and provided financial reports.
• Handled customer complaints and maintained a high level of customer satisfaction.
• Assisted in implementing promotional strategies to boost sales.

National Diploma - Hospitality Management - Osun State Polytechnic (2018)